Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at t3slabolt@gmail.com.. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at t3slabolt@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us within 7 days if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. (Photos of defective or damaged products are required.)

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return Fee 

Customers are not required to pay for return shipping if a product is returned because it is "broken, missing, or wrong." If the product is returned due to "bought wrong, I don't want it anymore", the customer shall bear the return shipping cost, and the actual shipping cost will be deducted from the refund. In either case, there is no restocking fee for returns.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 15 business days have passed since we’ve approved your return, please contact us at t3slabolt@gmail.com.